Terms & Conditions for Mobile Apps

1. Acceptance of Terms

By downloading, registering, or using any of the iGYM mobile applications — iGYM Member, iGYM Trainer, and iGYM Partner ("Apps") — you agree to be bound by these Terms and Conditions ("Terms"). These Terms form a legally binding agreement between you and Intouch Group ("we", "us", "our").

If you do not agree to these Terms, please do not download or use our Apps.

2. Eligibility

1. You must be at least 18 years of age to create an account and use the Apps.
2. By using the Apps, you confirm that all information you provide is accurate, current, and complete.
3. We reserve the right to suspend or terminate accounts found to be in violation of these Terms at any time.

3. Account Registration and Security

1. You are responsible for maintaining the confidentiality of your login credentials.
2. You must not share your account with any other person.
3. You agree to notify us immediately at info@igymsoft.com if you suspect any unauthorized use of your account.
4. We are not liable for any loss or damage arising from unauthorized access due to your failure to safeguard your credentials.

4. Description of Services

iGYM provides a gym management and fitness tracking platform through three apps:

1. iGYM Member — allows gym members to track attendance, view training schedules, monitor fitness progress, and communicate with their trainer.
2. iGYM Trainer — allows trainers to manage assigned members, create workout programs, and track member progress.
3. iGYM Partner — allows gym owners and administrators to manage their gym, members, trainers, memberships, payments, and business operations.

We reserve the right to modify, suspend, or discontinue any part of the Apps at any time without prior notice.

5. User Responsibilities

All users — Members, Trainers, and Partners — agree not to:

1. Use the App for any unlawful, fraudulent, or harmful purpose
2. Provide false or misleading information during registration or use
3. Impersonate any person or entity
4. Upload or transmit any malicious software, spam, or harmful content
5. Attempt to reverse engineer, decompile, or tamper with the App
6. Use the App to harass, abuse, or harm another user
7. Circumvent any security or authentication measures
8. Share your account credentials with any other person

Violations may result in immediate account suspension and legal action.

6. Health and Fitness Disclaimer

Important: iGYM does not provide medical advice, diagnosis, or treatment.

1. All fitness content, workout programs, and tracking features in the Apps are for general fitness management purposes only.
2. You should always consult a qualified doctor or healthcare professional before starting any new exercise program, especially if you have a medical condition.
3. We are not liable for any injury, health issue, or adverse outcome resulting from the use of the App or any fitness program assigned through it.
4. Trainers on the platform are not authorized to provide medical advice. Any health concerns should be directed to a licensed medical professional.
5. Body metrics and fitness data entered into the App are self-reported and we do not verify their accuracy.

7. Payments and Subscriptions

1. Payments for memberships and subscriptions are processed through secure third-party payment gateways.
2. We do not store your card or bank details. All financial data is handled by the respective payment processor.
3. Membership fees for iGYM Members are set by the gym (Partner) and governed by the gym's own refund and cancellation policy. iGYM is responsible for refunds related to gym memberships.
4. Subscription fees for iGYM Partner are billed as per the plan selected at the time of onboarding. Failure to pay may result in suspension of access.
5. Refunds for iGYM Partner subscriptions are only provided as per our refund policy communicated at the time of subscription.

8. Terms Specific to iGYM Member

a. Membership and Access

1. Your access to the iGYM Member App is tied to an active membership at a registered iGYM Partner gym.
2. Membership plans, pricing, and benefits are set by your gym (Partner) and are subject to their policies.

b. Attendance and Bookings

1. You may use the app to track attendance, book sessions, and view your training schedule.
2. Cancellations of sessions are subject to your gym's policies.

c. Trainer Communication

1. Any communication with your trainer through the platform must remain professional and respectful.
2. Misuse of messaging features will result in account suspension.

9. Terms Specific to iGYM Trainer

a. Professional Conduct

1. You must be a qualified fitness professional or certified trainer authorized by a registered iGYM Partner gym.
2. You agree to provide services with professional diligence, accuracy, and care.
3. You must not provide medical diagnoses or advice beyond the scope of fitness training.

b. Member Data Access

1. You will have access to personal and health/fitness data of members assigned to you by the gym.
2. This access is strictly for the purpose of delivering training services.
3. You must not share, export, or use member data outside the iGYM platform for any purpose.
4. Unauthorized access or misuse of member data may result in immediate account termination and legal action.

c. Content and Programs

1. Training programs you create within the App remain associated with the gym that employs you.
2. You are responsible for the accuracy and safety of the exercise programs you assign to members.

d. Termination of Employment

1. If your association with a gym ends, your access to that gym's member data will be revoked automatically.
2. You must not retain or copy any member data after your engagement ends.

10. Terms Specific to iGYM Partner

a. Business Responsibility

1. As a gym owner or administrator, you are responsible for accurate setup of your gym's profile, membership plans, trainer assignments, and member records.
2. You must ensure all information entered into the platform is truthful and up to date.

Member Consent and Data Compliance

1. You are solely responsible for obtaining proper informed consent from your gym members before collecting their personal and health data through the iGYM platform.
2. You must comply with all applicable data protection and privacy laws in your region, including India's Digital Personal Data Protection Act, 2023, or GDPR where applicable.
3. We process member data only to provide software services to you. You are the data controller for your members' data.

c. Trainer Management

1. You are responsible for the trainers you onboard and their conduct within the platform.
2. You must ensure trainers are qualified and authorized to access member data.

d. Subscription and Billing

1. Use of the iGYM Partner App is subject to a subscription plan chosen at the time of onboarding.
2. Subscription fees are billed as per the plan selected. Failure to pay may result in suspension of access.

e. Platform Misuse

1. You must not use the iGYM platform to collect data beyond what is necessary for gym management.
2. Any attempt to extract, scrape, or misuse platform data will result in immediate termination of access and legal liability.

11. Intellectual Property

1. All content, designs, features, trademarks, logos, and software within the iGYM Apps are the exclusive property of Intouch Group.
2. You are granted a limited, non-exclusive, non-transferable license to use the App for its intended purpose only.
3. You may not copy, reproduce, distribute, or create derivative works from any part of the App without our prior written consent.

12. Third-Party Services

1. Our Apps may integrate with third-party services such as payment gateways, cloud hosting providers, and analytics tools.
2. These third-party services have their own terms and privacy policies. We are not responsible for their practices.

13. Disclaimers

1. The iGYM Apps are provided "as is" without warranties of any kind, express or implied.
2. We do not guarantee uninterrupted or error-free operation of the Apps.
3. We are not liable for any fitness outcomes, injuries, or health consequences resulting from the use of the App or training programs therein.
4. We are not responsible for the actions, omissions, or quality of service of any gym (Partner) or trainer using the platform.

14. Limitation of Liability

To the maximum extent permitted by applicable law, Intouch Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of data, revenue, or business opportunities — arising from your use of or inability to use the Apps.

15. Termination

1. We reserve the right to suspend or permanently terminate your account if you breach these Terms.
2. You may request deletion of your account at any time by emailing info@igymsoft.com or using the Delete Account option inside the App.
3. Upon termination, your right to use the App ceases immediately.

16. Governing Law and Dispute Resolution

1. These Terms shall be governed by and construed in accordance with the laws of India.
2. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of courts in New Delhi, India.
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4. We encourage users to contact us first at info@igymsoft.com to resolve disputes amicably before pursuing legal remedies.

17. Changes to These Terms

1. We may update these Terms from time to time.
2. The updated version will be posted in the App and on our website. The "Effective Date" at the top will be revised.
3. Continued use of the Apps after changes constitutes your acceptance of the updated Terms.

18. Contact Us

If you have any questions, concerns, or requests about these Terms and Conditions, please reach out to us:

Email: info@igymsoft.com
Phone: +918700177381, +917290830795
Address: Plot No-A3, Third Floor, Sector 16A Dwarka, Near Metro Pillar No 811, New Delhi - 110078

Terms & Conditions for Website

Please note that by using our website, you agree to the following Terms and Conditions:

1. Intellectual property rights: All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is the property of www.igymsoft.com and protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any material on this website without our prior written consent.
2. Accuracy of information: We strive to provide accurate and up-to-date information on our website. However, we do not warrant the completeness, reliability, or accuracy of any information presented. Any reliance on the information provided on this website is at your own risk.
3. Use of website: You may use our website for lawful purposes only. You must not engage in any activity that may disrupt or interfere with the proper functioning of the website or violate any applicable laws or regulations.
4. Third-party links: Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites. We encourage you to review the terms and privacy policies of any third-party websites that you visit.
5. Limitation of liability: We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access or use of our website. This includes any damages resulting from viruses, inaccuracies, or interruptions in the availability of our website.
6. Governing law: These Terms and Conditions shall be governed by and construed in accordance with the laws of Delhi jurisdiction. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts in Delhi jurisdiction.